FREE Independent advice on buying and maintaining a home computer - PCAdviceNow

Warranty

Always check the warranty on any computer / laptop before you buy, typical questions to ask include:

• How long is the warranty?

• What's included in the purchase price of the computer?

• What does it cover? Parts & Labour? Parts only?

• Does the warranty include on-site support at your home?

• Do you have to package and send the computer / laptop back to the retailer / supplier, this is sometimes referred to as RTB (Return to Base) if so then who pays for this?

• Can the warranty be extended? If so, how much does this cost?

• Can the warranty be transferred if I sell the computer?